Account Manager 1, Enterprise Direct Sales Job at Comcast Corporation, Atlanta, GA

cnhuMG44aS9DYzBWMnZQREdBN21wN0V1ckE9PQ==
  • Comcast Corporation
  • Atlanta, GA

Job Description

Account Manager 1, Enterprise Direct Sales at Comcast Corporation summary:

Serves as a strategic account manager responsible for managing a portfolio of mid-market enterprise clients, driving sales growth and customer retention. Develops and executes account strategies to identify incremental revenue opportunities and maintain high customer satisfaction. Collaborates across teams and levels including C-suite to deliver Comcast Business Class solutions and meet financial and operational objectives.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Job Description

Core Responsibilities

  • Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
  • Renew customer contracts to protect and grow existing revenue streams.
  • Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
  • Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
  • Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
  • Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
  • Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
  • Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Account Management; Sales; Direct Selling

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit thecompensation and benefits summaryon our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Keywords:

account management, enterprise sales, customer retention, strategic sales, business class services, customer satisfaction, revenue growth, contract renewal, telecommunications, sales quota

Job Tags

Full time, Contract work, Work experience placement, Local area, Night shift, Weekend work,

Similar Jobs

322 Hospitality Group

Event Server Job at 322 Hospitality Group

 ...PREFERRED SKILLS & QUALIFICATIONS Alcohol service certification.ServSafe certification.POSITION DETAILSThis position reports to the Event Manager.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal... 

REB Solutions INC

Amazon Delivery Driver Job at REB Solutions INC

Amazon Delivery Driver Location Wesley Chapel, FL : *Job Location - 17030 Mentmore Blvd, Land O' Lakes* (Amazon Warehouse)**Great Benefits and...  ...based out of Land O'Lakes, FL. With the explosion of Amazon Prime delivery, rapid community expansion, and with increased... 

BOEING

Guidance, Navigation and Control Engineer (Mid-Level or Lead) Job at BOEING

 ...Mid-Level or Lead Guidance Navigation and Control (GNC) Engineer to join the Flight Systems Engineering Capability in Berkeley...  ...and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa... 

Berger Immigration Law LLC

Immigration Paralegal Job at Berger Immigration Law LLC

Experienced Immigration Paralegal needed in the Atlanta Area!HYBRID WORK AVAILABLE! GENEROUS PAID TIME OFF! WORK-LIFE BALANCE!Do you want to help people succeed personally, professionally, and financiallyno matter where they are born? Do you want to fight for... 

FedEx Freight

City Truck Driver Job at FedEx Freight

*City Truck Driver* Pick up and deliver freight between Service Centers and customers and support the selling process. *ESSENTIAL FUNCTIONS:** Operate tractor-trailer combination, including doubles (and triples, where applicable) and/or straight trucks * Perform...