Bilingual Customer Service Specialist Job at 24 Seven Talent, Sunrise, FL

cWhieGxjYTdEOElRMFBiQUd3L3ZvYll1cXc9PQ==
  • 24 Seven Talent
  • Sunrise, FL

Job Description

Job Description

Bilingual VIP Customer Service Specialist (Spanish and/or Portuguese is required)

Salary: $65K-$70K + Performance & Sales Bonus with no cap.

Onsite, Full-Time

Staff Position

Must be okay with some night and weekend work

Location: Sunrise, FL

Full benefits: health, dental vision & PTO

Think back on a time when you had the best interaction with a customer service professional. Our client is only going to hire the best of the best!

Our client is looking for a polished and service-minded VIP Customer Service Specialist who is passionate about excellence, driven by quality, and committed to creating unforgettable client experiences. This is not a basic support role — it's a high-touch, client-facing position built for someone who understands that great service is a key part of a premium brand experience.

What You’ll Do

  • Deliver exceptional, personalized service in every client interaction across phone, email, and chat
  • Act as a trusted point of contact, answering questions, resolving issues, and ensuring a smooth and thoughtful experience
  • Approach service with curiosity and care, taking ownership of customer concerns and finding thoughtful, effective solutions
  • Uphold a high standard of professionalism, empathy, and discretion when working with high-value clients
  • Collaborate with internal teams to ensure client needs are met quickly and accurately
  • Track inquiries, feedback, and trends to help inform continuous improvements in the service experience
  • Stay informed on product knowledge and process updates to ensure accurate and confident communication

Who You Are

  • A clear, calm communicator who brings professionalism and warmth to every interaction
  • Detail-oriented with a strong sense of responsibility and follow-through
  • Naturally empathetic and great at putting clients at ease, even in stressful situations
  • Comfortable navigating multiple systems and keeping organized in a fast-paced environment
  • A team player who enjoys supporting others and delivering results
  • Always looking for ways to improve the client experience

Qualifications

  • 2-3+ years of experience in a client-facing role, preferably in luxury, high-touch service, or premium retail environments
  • Strong written and verbal communication skills
  • Experience with CRM systems or customer service platforms a plus
  • Ability to remain composed and thoughtful under pressure
  • Passion for delivering service that goes above and beyond expectations
  • Multilingual : Spanish and/or Portuguese

Job Tags

Full time, Night shift,

Similar Jobs

Defense Logistics Agency

IT Project Manager (PLCYPLN) Job at Defense Logistics Agency

 ...Telework Eligible Yes Major Duties Serves as an IT Project Manager and Technical Advisor in DLA Information Operations (J6). Develops IT service transition and application hosting plans and activities across Enterprise Service areas. Manages information systems... 

KIELY BUSINESS SERVICES

Director of Digital Content and Marketing Job at KIELY BUSINESS SERVICES

 ...Family of Companies is looking for a creative and strategic Director of Digital Content & Marketing to lead the development of compelling...  ...~ Bachelors degree in Graphic Design, Marketing, Communications, or related field. ~6+ years of experience in graphic design... 

Bradyplus

Sales Administrator Job at Bradyplus

Sales Administrator Location Hot Springs, AR : We are in search of a Sales Administrator to join our growing team. This role will provide...  ..., healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer... 

GardaWorld Security Services U.S.

Tactical Security Supervisor Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Tactical Security Field Supervisor! Ready to suit up as a Tactical...  ...In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work . Apply... 

Toshiba International Corporation

Manufacturing Engineer II Job at Toshiba International Corporation

 ...development, design, engineering, production and manufacturing to after-market service and sales & marketing. Toshiba differentiates itself...  ...Oracle Enterprise Business Suite (EBS)\n Ability to speak Spanish \n \n Work Environment: ~ General office environment,...