Job Description

Uniphore is one of the largest B2B AI-native companiesproven at scale and designed for enterprise. We infuse AI into every part of the enterprise that impacts the customer, delivering a multimodal architecture that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide users. We capture and analyze voice, video and text data to drive human-centric customer and employee experiences.

Location: Mountain View, CA (hybrid, in office 2x a week)

Job Overview

Uniphore is seeking a strategic and hands-on creative leader to manage and help execute the global Creative Services program within Marketing. Reporting to the Director of Corporate Marketing, this role will lead the in-house design team and manage a flexible bench of external contractors, while supporting hands-on design. The role partners cross-functionally with marketing, communications, product, sales, and events teams to drive creative consistency and excellence across all channels.

Job Responsibilities

• Evolve the creative direction for Uniphores brand identity across all properties.
• Lead and mentor a team of in-house designers while managing external contractors and creative vendors.
• Hands-on player-coach responsibilities to support design needs.
• Develop and manage workflows for creative project intake, prioritization, and delivery.
• Ensure brand consistency across digital ads, social assets, PowerPoint decks, videos, event materials, and more.
• Collaborate with cross-functional teams to translate strategic objectives into compelling creative executions.
• Own the Creative Services calendar, transparently managing bandwidth and setting delivery expectations.
• Champion high-quality, on-brand storytelling that reflects Uniphores leadership in the enterprise AI space.
• Stay current on industry trends and best practices in enterprise B2B design, digital, and content.
• Execute top-quality design from concept to delivery, complying with brand standards for website, demand generation campaigns, assets, PowerPoint presentations, and more.
• Develop and execute compelling visual content that communicates complex ideas clearly to diverse audiences.
• Create engaging and informative digital documents, including eBooks, white papers, buyers guides, and infographics, aligned with marketing and educational goals.

Requirements and Qualifications

Required:

• Bachelors degree in Design, Marketing, Communications, or a related field.
• 7+ years of experience in creative services, agency management, or brand designpreferably in B2B technology or enterprise SaaS.
• Proven expertise in Figma and Adobe Creative Suite, with strong graphic, web, and multimedia skills.
• Proven experience managing creative teams and external vendors.
• Strong portfolio across digital, video, and presentation formats.
• Excellent organizational, project management, and stakeholder communication skills.
• Ability to thrive in a fast-paced, high-growth environment with shifting priorities.

Preferred:

• Experience in AI or data-driven technology sectors.
• Familiarity with project management tools like Asana, Monday.com, or Wrike.
• Experience scaling brand systems across global organizations.

Hiring Range

$155,800 - $214,200 for Primary Location of USA - CA - Mountain View. Specific rate will depend on qualifications and experience.

In addition to base pay, this position includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits (medical, dental, vision, 401(k) with match), and generous paid time off, holidays, birthday leave, and other leave policies.

Location

Location preference: USA - CA - Mountain View

Equal Opportunity

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, or other protected characteristics.

For more information on how Uniphore uses AI to unifyand humanizeevery enterprise experience, please visit

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