Job Description

General Manager - Firehouse Subs - Phoenix

The General Manager position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations while building the Firehouse Subs brand.

General Manager enjoys:

• Paid Training
• Competitive salary structure
• Bonus opportunity
• Paid vacation
• 401 K after 1 year

Qualification Requirements:

• Ensure the restaurant is in full compliance with all local, state and federal regulations
• Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures
• Provide leadership to the restaurant team so that each team member consistently meets our standards of superior customer service, quality and cleanliness, while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment
• Ensure the profitability of the business by operating within established guidelines and requirements for sales growth, food cost, labor, and controllable costs
• Coordinate and implement current operations game plans and company initiatives and store marketing in a profitable and timely manner
• Accountable for the proper staffing of the restaurant with qualified personnel
• Accountable for the continuous training and development of the restaurant personnel including other managers and shift leaders
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule
• Assist and manage any/all duties assigned by District Leader/Vice President/Owner
• Maintain a safe and secure work and dining environment

Supporting Duties as a General Manager:

• Able to work on his/her feet for extended periods of
• Able to lift up to 50 lbs
• Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
• Represent Firehouse Subs in a professional and positive manner at all times
• Communicate effectively to District Leader/Vice President/Owner and Firehouse Subs Home Office Personnel all issues and opportunities which may impact business
• Maintain restaurant equipment in full working order and communicate problems immediately to the Owner
• Ability to analyze business trends and develop plans/implement plans for success

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

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