Job Description

Overview

Berj Inc. is a family-owned business that has been in operation for over seven decades across three generations. The company was originally founded with a creative approach to creating value from byproducts and aromatic raw materials, setting the stage for Berj to become a leading supplier within the flavor and fragrance industry. We are committed to being a trusted partner, reliable innovator, and informed resource to our clients, customers, and employees. We provide quality ingredients with an emphasis on sustainability, ethics as well as safety and compliance. Our investment in training and development is our commitment, by allowing our team to build their future along with ours, creating an impactful career unique to you. We promise to deliver superior service and products that live up to our values of integrity, accountability, leadership, legacy, diversity, and passion every single day and are looking for team members to assist us in our promises of leadership within our community as well as globally.

Work with international shipments of essential oils & aroma chemicals to customers in the flavor & fragrance industry. Must have knowledge of Import-Export logistics, regulations, and freight forwarders. Prefer HazMat Certification or at a minimum knowledge of HazMat requirements (DOT, IATA, IMDG). Previous experience in the freight forwarding industry is a big plus. Must be capable of performing in a fast-paced & deadline-oriented work environment. Diligence is essential.

Responsibilities

• Coordinate Import-Export Operations: Facilitate end to end Import and/or Export Processing by collaborating with various internal Departments, Suppliers, Freight Forwarders and Custom Agents to ensure smooth execution of Export Operations, including but not limited to:
• ISF submission
• Order Processing
• Documentation
• Shipping and Tracking

Identify, evaluate, and recommend improvement areas for all import-export processes to appropriate stakeholders on a continuous basis to identify efficiency and cost reductions.

Documentation & Compliance

• Prepare and review import-export documents, such as business invoices, packing slips, certificates of origin and other essential paperwork.
• Ensure compliance with international trade regulations, customs requirements, and import-export control law.
• Stay updated with import/export regulations, trade agreements and industry best practices and communicate with internal stakeholders.
• Conduct periodic audits to ensure adherence to import/export compliance guidelines.
• Work with Purchasing, Customer Care & Sales personnel to coordinate and gather required information.

Freight Management

• Liaise with freight forwarders and carriers to schedule shipments, negotiate rates and monitor transportation arrangements.
• Coordinate with the Shipping/Receiving Department to ensure timely and accurate loading of export orders and provide paperwork for receipt of inbound shipments.

Customer Support

• Serve as point of contact for internal departments to address vendor/customers updates and status inquiries, providing shipping updates as well as resolving any issues related to orders.
• Maintain strong relationships with Purchasing, Customer Care, Sales and Customers with timely, accurate information to ensure satisfaction throughout the import/export process.
• Identify and communicate any potential risks and challenges in the import/export process such as customs delays, transportation issues or regulatory changes.
• Participate/contribute to Import/Export order status & process improvement meetings.
• Create contingency plans and take proactive actions to reduce risk and ensure on time delivery.
• Maintain strong relationships with Customer Care, Sales and Customers with timely, accurate information to ensure satisfaction throughout the export process.
• Identify and communicate any potential risks and challenges in the export process such as customs delays, transportation issues or regulatory changes.
• Participate/contribute to Export order status & process improvement meetings.
• Create contingency plans and take proactive actions to reduce risk and ensure on time delivery.
• Handle processing of FedEx shipments for all Berje Departments
• Assist in filing/storage of documentation

Education & Experience

• A relevant Degree or equivalent experience in Supply Chain Management, International Business or similar area is preferred.
• Proven experience as an Export Coordinator or similar role within the logistics or international Trade industry
• Strong understanding and knowledge of export regulations, customs procedures and international shipping documentation
• Proficiency in Export Software, Computer Systems including ERP systems, MS office and tracking tools.
• Minimum two years of experience in freight forwarding or import/export administration.
• Fundamental knowledge of import-export logistics/regulations/freight forwarder operations
• HazMat/DG Certification is preferred

Skills And/or Physical Requirements

• Excellent interpersonal skills and ability to communicate using both written and verbal communication with diverse work groups, cross-functional teams including customers and internal Berje employees.
• Highly organized and able to multi-task in a fast-paced environment
• Team oriented, yet able to work independently.
• Positive and professional manner, strong focus on detail, accuracy and accountability
• Detail oriented with a high level of accuracy in documentation and data entry.
• Ability to problem solve utilizing analytical abilities with proactive and solutions-oriented mindset.
• Familiarity with Incoterms, trade compliance programs and export licensing a must
• Demonstrates positive interpersonal skills with clear communication both in verbal and written form.

Benefits

Medical, Dental, Vision, STD, LTD, Life, 401k w Match, Free access to Financial Planner, EAP

Compensation

-$28.16 an hr. to $37.66 an hr. and eligibility to participate in discretionary bonus programs

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