Job Description

At Mayo Behavioral Health, we keep our mission statement short and straightforward. Our primary purpose is to improve the lives we touch. Inside that simple idea, however, is a powerful guide for decision-making and innovation. If something does not contribute to improving the lives of those who come to us for help, it is not aligned with our mission. Our mission statement keeps us focused on what is important: our client’s well-being.

The Role

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile

• You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Healthcare & Lifesciences industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

What's on Offer?

• Opening within a company with a solid track record of success
• Great work culture
• Flexible working options

Job Tags

Similar Jobs