Job Description

Job Description

Job Description

Location: In-office role in Charlotte, NC, 28212

Schedule: Monday – Friday | 9:00 AM – 5:00 PM

Position Type: Full-time | Entry-level with growth potential

Are you a self-starter who thrives in a fast-paced environment and wants to break into sales? Join our growing team as our first in-house Appointment Setter / Sales Development Representative (SDR) and play a key role in driving new business opportunities from day one.

This hybrid role combines traditional appointment setting with proactive lead generation , making it perfect for someone who’s eager to grow into a high-earning sales career.

• Competitive base pay + bonus incentives for qualified appointments and performance
• Work side-by-side with our founder and sales team in a high-impact, high-growth role
• Freedom to explore multiple lead generation channels (call, email, LinkedIn, in-person)
• Mentorship and development from leadership to prepare you for a closing sales role
• Clear advancement path into full-cycle sales or account management
• Tight-knit, supportive, and energetic work environment

• Make outbound calls to small business owners from our internal lead lists
• Actively prospect and source new leads through platforms like Google, LinkedIn, online directories, networking, and in-person drop-ins
• Qualify prospects and set appointments for the outside sales team
• Follow scripts, handle objections, and engage in consultative conversations
• Track outreach activity and lead notes in our CRM
• Collaborate daily with leadership to improve pitch strategy and messaging
• Maintain professionalism, consistency, and a positive attitude on every call

• Some experience in outbound phone sales, appointment setting, or cold outreach
• A plus if you’ve sourced your own leads before (cold email, LinkedIn, local business outreach, etc.)
• Confident, curious, and coachable with strong communication skills
• Comfortable making cold calls and handling objections
• Organized and disciplined with time management and CRM hygiene
• Motivated by personal goals and excited to help build something from the ground up
• Must be able to work on-site in Charlotte, NC

• Previous BDR/SDR, call center, or merchant services experience
• Familiarity with LinkedIn Sales Navigator, ZoomInfo, or similar prospecting tools
• A strong network or relationships with local business owners in the Charlotte area
• Bilingual (Spanish/English) communication skills

This is a rare opportunity to get in early with a company that’s scaling. As our first Appointment Setter / SDR, you’ll have a direct hand in shaping how we go to market, engage new prospects, and expand our client base.

Apply now and let’s build something great together — right here in Charlotte.

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