Job Description

PROLOGUE JOB DESCRIPTION

Position Title: Outreach Worker (adults), Homeless Outreach Program

General Description:

The Outreach Worker identifies and engages people living in unsheltered locations, such as in cars, parks, encampments, abandoned buildings and on the streets in the Baltimore County. The Outreach Worker works with people who might not otherwise seek assistance, and ensures that their immediate basic needs are met at the point of engagement. The Outreach Worker is responsible for conducting outreach to adults, providing information and referrals, and rendering person-centered services.

Schedule: Full-time, Monday through Friday, 70 hour pay-period

FLSA: Non-exempt

Reports to: Program Director

Required Education, Knowledge and Skill Abilities to Perform Essential Job Functions:

An Associate's degree is required, but a Bachelor's degree with a major in Human Services, Psychology, Social Work, Sociology, or Education is preferred, however, experience working with special populations may substitute for a degree. Flexibility and the ability to work as part of a team are necessary. A valid Maryland Driver's License with a clean driving record (less than two points) is required. Must be proficient in Microsoft Office, the internet and other computer applications. Possess the a bility to respect individual choice and a commitment to serve the homeless population. This position requires excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks at once. The ideal candidate is compassionate, adaptable, flexible, creative, takes initiative and is able to work independently.

Physical Requirements: This position requires daily driving, standing, lifting up to 25 pounds, and working outside in all types of weather, year-round.

Summary of Essential Functions, Responsibilities and Duties:

• Provide direct, intensive and consistent outreach services to Baltimore County residents experiencing homelessness in accordance with grant requirements and program outcomes. Services rendered will be provided in various settings, including encampments, on the streets and in other community areas.

• Maintain a person-centered approach in the delivery of services.

• Link, advocate and support clients in obtaining requested services and resources.

• Complete detailed documentation of services rendered on a monthly, quarterly and annual basis.

• Submit all reports in a timely manner.

• Collaborate with community providers to establish professional networks, referral sources and provide education on program services.

• Attend and participate in provider and agency meetings.

• Provide Outreach Center coverage on a bi-weekly basis.

• Maintain compliance with all Prologue and Homeless Outreach Program policies and procedures.

• Ensure fiscal compliance with agency equipment, vehicles and funds.

• Utilize computer systems for external/internal communication, Relias online training and Time/Attendance on consistent weekly basis.

• Perform other duties as assigned by supervisor.

*All employment offers are contingent on the successful completion of a background check and a positive professional reference check 

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