Job Description

Job Description

Job Description

Description:

The Cocktail Server ensures that every interaction reflects Avion Hospitality’s core values of Trust, Transparency, and Results, delivering exceptional service, maximizing room revenue and occupancy, and cultivating a workplace where team members feel supported, engaged, and inspired. The Cocktail Server is responsible for preparing food a drink orders, serving beverages and meals to patrons as regulated by state and federal age requirements, and coordinating lounge/bar activities.

Responsibilities:

• Checks identification of customers to verify age requirements for the purchase of alcohol.
• Presents menu, answers questions, and takes food and beverage orders from guests and/or serving staff.
• Prepares drink orders, including wine, liquor, and beer.
• Prepare appetizers and food items according to recipes and standards.
• Monitors seating in lounge/bar area, ensuring all guests are served.
• Computes bill and accepts payment; tracks and balances sales receipts.
• Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s).
• Clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment.
• Maintains kitchen and lounge station by keeping area tidy; cleans and stocks kitchen and bar at the end of each shift.
• Plan, organize, and control the operations of the lounge/bar area.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Create drink recipes.
• Inventories liquor, food, supplies, and equipment weekly. Order or requisition supplies as needed.
• Ensures all temp logs and waste logs are maintained daily.
• Receives, dates, and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.
• Ensures tips are reported properly for tax processing.
• Other duties as assigned.

• Proven work experience as a server or in a similar role.
• Alcohol Awareness Certification (must comply with State regulations).
• Requires the ability to read, write, and speak the English language.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to

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