Quality Assurance Analyst Job at Rio Mar Hospitality Management, Puerto Rico

ckJmMG04TzFDY01UMHYvT0dBcmxwTE1ncXc9PQ==
  • Rio Mar Hospitality Management
  • Puerto Rico

Job Description

Job Description

Job Description

Job Summary

The Quality Assurance Analyst at Rio Mar is responsible for ensuring that our customer service meets the highest standards of quality and guest satisfaction. This role involves monitoring and evaluating guest interactions, analyzing feedback, and working closely with various departments to implement improvements. The QA Analyst will play a crucial role in maintaining the resort's reputation for excellence and ensuring an exceptional experience for our guests.

Education & Experience

• Bachelor’s degree in hospitality management, Business Administration, or a related field.

• 2+ years of experience in quality assurance, customer service management, or a related role within the hospitality industry.

• Bilingual proficiency in both English and Spanish.

Physical Requirements

• This position requires regular walking, standing, and the ability to evaluate various areas of the resort.

• May require occasional evening or weekend work to meet deadlines or conduct special evaluations.

Job Tags

Temporary work, Afternoon shift,

Similar Jobs

Albany Medical Center

RN Supervisor - Allergy, Asthma, & Immunology Office Job at Albany Medical Center

 ...Salary Range: $71,612.39 - $110,999.20 Salary range: $85,000 - $107,343 RN Nurse Supervisor Division of Allergy, Asthma, & Immunology Albany, NY Work schedule: Monday - Friday We have an exciting growth opportunity for an RN Nurse Supervisor to join our... 

Trulieve

Facilities Project Manager Job at Trulieve

 ...staff works hand-in-hand with physicians to provide the right products and the correct dosage...  ...: No Job Title: Facilities Project Manager Department: Facilities & Engineering...  ...leadership Engage external contractors and service providers, developing integrated plans... 

Simpson Thacher & Bartlett

Office Services Assistant Job at Simpson Thacher & Bartlett

 ...Room Receive, log and deliver incoming packages (Fedex, UPS etc.) Perform scheduled copy room mail sweeps to retrieve outgoing USPS mail, interoffice and remote office pouch correspondence Meter outgoing mail Retrieve and sort incoming mail from post office/... 

PandaTree

Spanish Online Tutor for Children Job at PandaTree

 ...Do you love helping children learn Spanish? And are you looking for a fun and flexible part-time job? Do you want to work from the comfort...  ...We are growing and looking for native-fluency Spanish-speaking tutors to provide one-on-one and small group tutoring for children.... 

Isaac Health

Psychiatric Mental Health Nurse Practitioner (SC Licensed) Job at Isaac Health

 ...Psychiatric Mental Health Nurse Practitioner Our Company: At Isaac Health , we're on a mission to improve brain health at the population level by providing greater access to specialty brain health and dementia care services for all. We believe that everyone...