Position: Reservations Agent (Call Center Agent )
Location: Knoxville, TN 37932 (Work From office )
Work Mode: Work from Office
Education, Experience and Other Skills
▪ Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages)
▪ 6+ months Customer service experience experience
▪ Strong knowledge of Microsoft Word, Excel and MS Office preferred
▪ Commitment to customer service
▪ Strong typing skills
▪ Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications
▪ Excellent problem-solving and decision-making skills
▪ Effective written, verbal, and interpersonal communication skills
▪ High School Diploma (or equivalent) required
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
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