Job Description

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit . Based in Japan Responsibilities: Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, and software delivery. Continuous client relationship management that includes understanding client’s business requirements, expectations and providing joint technical support with the Technical Support and Customer Success teams. Collaboration and partnership with our Product Management and Engineering Teams contributing to development of new product features. Serve as the client advocate, providing feedback to the internal team. Provide clear understanding of client requirements for our Sales Team during their sales calls. Skills & Experience: We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets. Required : 5-10+ years in an enterprise client-facing technical role such as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar Demonstrated understanding of technical subjects including web services, applications, PaaS, SaaS, APIs, SDKs, etc. Experience in pre-sales and/or post-sales capacities Strong experience managing client engagements and projects RFx/DDQ experience - working with SMEs to formulate relevant responses High professionalism and excellent client and colleague relations Effective verbal and written communication skills Ability to self-manage and exercise sound judgment Experience in blockchain technology, cryptocurrencies, and financial services Professional proficiency in English and Japanese Bachelor’s degree in CS or related STEM field, or equivalent professional experience Why Join BitGo? Disrupting an industry requires vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team that strives for excellence and embodies our values of ownership, craftsmanship, and open communication. We seek colleagues who bring innovative thinking and problem-solving skills, and who are excited to be part of transforming the world’s financial markets. Benefits include: Competitive salary Great colleagues and an inspiring startup environment Benefits may vary based on location Cryptocurrencies are the most disruptive change in the financial services industry in recent years. Join us and be part of the team that transformed investing. #J-18808-Ljbffr BitGo

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