Job Description

Job Description

Want to join a team that protects and improves the buyer experience of millions of Amazon customers and builds Earth's most customer-centric seller ecosystem daily - using innovative technology including machine learning, data mining, big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe?
We have an exciting opportunity within the Regulatory Intelligence, Safety, and Compliance (RISC) team to architect and build systems that quickly and accurately identify and mitigate product compliance/safety issues and potential risks to the customer experience.
We are seeking a highly motivated Sr. Technical Program Manager with both business and technical acumen to drive this exciting initiative: helping shape our roadmap, defining the platform that enables multiple teams to innovate rapidly, and integrating these efforts into a coherent product. Our ideal candidate possesses great insight into our customers (and the analytical skills to develop these insights), the vision and creativity to find innovative ways to act on these insights, the technical expertise to translate ideas into innovative designs, and the interpersonal and project management skills to harness the passion and energy of teams across the company to turn designs into products that will delight our customers.
In this role, the Sr. Technical Program Manager will work closely with senior leaders, stakeholders, software engineers, Machine Learning scientists, and product teams across Amazon to deeply understand the buyer, seller, and vendor experiences, and drive large cross-organizational innovations and results.
If you'd like to make a real-world difference by working hard, having fun, and making history, this is the team for you!

Key job responsibilities
As a Sr. TPM in RISC, you will:
- Drive large programs with significantly complex cross-functional technology initiatives across partners such as Retail, Legal, Compliance, Operations, and Finance.
- Disambiguate complex requirements, drive clarity, build consensus, and collaborate closely with multiple engineering teams to design, architect, and deliver solutions.
- Have end-to-end ownership on executing the tech strategy to measuring metrics and monitoring day-to-day progress of programs across the entire Amazon eCommerce pipeline.
- Remediate critical problems, manage escalations, and provide direct visibility to senior leadership on all aspects of your programs on a regular cadence.

About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
BASIC QUALIFICATIONS- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit -we- hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit -benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job Tags

Similar Jobs